FAQ
Have questions? We’ve got answers. Browse our frequently asked questions about shipping, returns, payments, and more. Can’t find what you’re looking for? Our support team is here to help.
Shopping Information
- Ready stock: shipped within 24–48 working hours after payment confirmation.
- Light custom (print your own name / number / logo on blank jersey): 3–7 working days after design confirmation.
- Full ODM new design: 15–30 working days after sample approval (pre-production sample 7–10 working days).
- Payment must be completed within 72h of order creation, otherwise reserved stock is released automatically.
- Shipping cost is already included in the price shown on our website.
- Orders are first shipped by air freight to the US, then delivered to your door via USPS / GOFO. Estimated transit time is 10–18 working days.
- We fully support dropshipping — delivered directly to your end customers with no factory info on the parcel.
- If your order is more than 5 jerseys, please contact us — we can offer better cost and faster shipping for larger orders.
As our main market, US orders are fulfilled through fast and reliable channels:
- Express (DHL / FedEx / UPS): 5–7 working days to the US. Best for samples & urgent orders, full real-time tracking.
- Air Freight: 7–15 working days. Ideal for medium bulk (100–500 pcs).
- Sea Freight: 25–40 working days. For large bulk stock-up (500+ pcs), lowest cost.
- Shipping cost is calculated by order quantity and chosen method.
- Each jersey packed individually in a waterproof PE bag.
- Outer layer: thick shockproof compression carton with protective filling.
- Dropshipping friendly: all factory logos and commercial invoices removed — no company info on the parcel.
If your package is lost or delayed, our logistics team tracks it for free and offers full refund or free re-shipment. Ready blank stock supports return & full refund within 7 working days. Fully customized jerseys are non-returnable — we solve any factory-caused issue with free remanufacture & re-shipment.
Payment Information
We support several secure payment channels to suit different order sizes and buyer preferences:
- Alibaba Trade Assurance (Recommended): 100% platform protection covering your payment safety, product quality and on-time shipment promise.
- T/T (Bank Transfer): secure direct wire transfer, widely used for bulk stock-up orders and long-term cooperation.
- Western Union: fast and convenient for small sample orders and urgent payments.
- Credit Card: simple online checkout, protected by standard card security.
Payment must be completed within 72 hours after order creation; otherwise the reserved stock will be released automatically. For stock reservation, we can hold your inventory for 3–5 working days after the deposit payment.
Ready blank stock ships immediately after payment confirmation, within 24–48 working hours, so there is no long production waiting cycle.
For Alibaba Trade Assurance orders, you receive 100% platform protection on your funds, product quality and delivery schedule. All our quotations are fully transparent — there are no hidden fabric, craft, packaging or shipping fees.
If a quality defect is caused by factory production errors, we provide free remanufacture and free re-shipment as compensation.
The standard unit price for our sport jerseys ranges from USD 9–15 per piece. Pricing follows a clear tiered quantity rule — the more you order, the lower your unit cost:
表格
| Order Quantity | Description | Discount |
|---|---|---|
| 10–50 pcs | Initial trial & small orders | Base price |
| 50–100 pcs | Growing orders | 5%–8% off |
| Above 100 pcs | Bulk stock-up | 10%–15% off |
Long-term monthly buyers can negotiate extra preferential prices separately. For bulk stock-up over 500 pcs or monthly cooperation, please contact us for a tailored quote.
Orders and Returns
- Blank / ready stock jerseys: MOQ only 1 piece. Mix different sports, sizes and colors in one order with no extra handling fee.
- Light custom (print your own name / number / logo on blank jersey): MOQ:1 pcs.
- Full ODM new design: MOQ 100 pcs per single style.
- Sample orders are fully acceptable (MOQ 1 pc for blank stock). New buyers are welcome to place small trial orders to test our product quality first.
- Ready stock jerseys: support return & full refund within 7 working days for factory-caused quality defects, wrong size or wrong shipment.
- Fully customized printed / embroidered jerseys: non-refundable and non-returnable. We only solve factory-caused quality issues with free remanufacture & re-shipment.
- Please provide clear photos or videos of any problem within 7 working days for quick resolution.
We reply to all after-sales requests within 24 hours. For long-term cooperation, clients with over 3 formal orders or monthly volume above 500 pcs enjoy exclusive discounts and priority service.
1. Direct Factory, True Wholesale Price
We are a direct production factory with no middlemen, offering tiered factory wholesale prices with zero hidden fees. Both small trial orders and large bulk stock-up orders are warmly supported.
2. Massive Ready Stock & Fast Shipment
We keep large ready stock of all sport styles — hot-selling designs hold 500–2000 pcs, regular styles over 200 pcs. Spot orders ship within 24–48 working hours, with no long production waiting cycle.
3. Flexible Customization & Premium Quality
We offer two customization modes: Light Custom on blank stock (MOQ 5 pcs) and Full ODM independent development (MOQ 100 pcs). All jerseys use 100% quick-dry polyester mesh — breathable, sweat-wicking and anti-pilling — with stitched embroidery or eco heat transfer printing that stays intact after repeated washing.
4. Safe Payment, Fast Service, Reliable Support
We reply to all inquiries within 2 hours (98.18% response rate), fully support Alibaba Trade Assurance and global express / air / sea delivery with DDP door-to-door service. All products pass GCC inspection with strict 3-round QC plus 100% final check, and factory-caused defects are handled with free remanufacture & re-shipment.
Newsletter
Signup & Get 10 % Off
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation